Tools to improve wellbeing make frontline work safer and more effective

Friday, 09 July, 2021

This year’s Emergency Services Show (ESS), taking place at the NEC, Birmingham, on 7 and 8 September 2021 is designed to equip front line workers with the tools and techniques needed to maximise wellbeing and drive performance.

“Employees of blue light services are at greatest risk of experiencing mental health issues and yet among the least likely to deal with them. A recent survey also showed 69% of emergency responders feel their mental health has deteriorated during the pandemic[. Improving wellbeing makes frontline working safer, more effective and more rewarding, so we must now make it a priority to build resilience in our emergency services,” explains David Brown, Event Director, The Emergency Services Show.

Health & Wellbeing Seminar

The dedicated Health & Wellbeing Seminar Theatre, sponsored by MSA Safety, will feature a speaker line-up of experienced professionals who will share their expertise of mental wellness, health and nutrition, menopause, fatigue, workforce diversity and the latest digital support platforms. Mind Blue Light will talk about Mind’s Covid-19 response and offer advice on how emergency responders can look after their own mental health and support their colleagues during the pandemic.

onsultant psychotherapist Rebekah Golds-Jones will present findings from her MSc thesis on suicide and first responders which considers how to reduce the stigma around seeking mental health support and the importance of therapy for 999 teams.

Audiences will also hear about the real-life experiences of practitioners, front line responders and experts in the field including the likes of Andy Elwood, an experienced former RAF paramedic and now campaigner on mental wellbeing.

Mental Health

The mental health of service-users will be the subject of a session presented by James Lewis of South Western Ambulance. He will showcase the Trust’s ground-breaking project which uses animal therapy to help fight community isolation; thereby reducing pressure on the ambulance service.

Delegates will also hear how the Police Federation is fighting for changes to current legislation on police conduct cases which currently have no time cap, and are often the cause of considerable distress to officers.

Visitors can also find out how a digital workplace platform called 87% has helped tens of thousands of frontline workers to build mental fitness throughout the COVID-19 pandemic. The platform has been used by NHS Practitioner Health, the Royal College of Emergency Medicine, Air Ambulances UK, the London Ambulance Service and Police Scotland.

In the networking hub of the show, The Collaboration Zone, over 80 emergency services, voluntary groups, charities and NGOs will be sharing details of the support they offer. Organisations involved include Christian Ambulance Association, Railway Mission, Response Pastors, The Fire Fighters Charity and UK Firefighters Sailing Challenge. Visitors can also find out more about the UK’s first ever cycling club to support emergency service workers. Launched this summer, the Bluelight Cycling Club provides emergency service workers with an opportunity to network and access peer support from like-minded colleagues whilst enjoying the mental and physical benefits of cycling. The club raises money for five emergency services charities and members can access deals and discounts from major sports brands.

Future Policing Zone

The newly launched Future Policing Zone will also showcase organisations such as Oscar Kilo, Police Care UK, Surfwell – Devon & Cornwall and Dorset Police, and Service Dogs UK; who are providing best practice, research and guidance to help shape the wellbeing agenda and encourage collaboration.
Health & Wellbeing is also a key theme in the co-located Health & Safety Event. As post-Covid working practices evolve, experts in the Lone Worker Theatre will share their knowledge and practical experience of managing wellbeing for lone and remote workers.

Fee entry

Free-to-attend and based in Hall 5 and the Outside Area at the NEC, The Emergency Services Show 2021 will for the first time be co-located with not only The Health & Safety Event but also the Safety & Security Event Series, The Fire Safety Event, The Security Event, The Facilities Event and newly launched National Cyber Security Show, creating the UK’s largest event dedicated to the protection of people, places and assets.

The NEC Venue Protect programme ensures all participants in The Emergency Services Show enjoy a COVID-safe and secure visit with comprehensive social distancing measures and enhanced cleaning and sanitisation.

Parking at the NEC for show visitors is free. Register in advance for free entry to all six events with a single pass at:

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