Service Desk Administrator - Fixed Term
Reference: 01008
Date Posted: 10 Mar 2008
Salary: SCALE 5; £19,539 - £21,342
Position Type: Contract
Location: North East
Details:
Service Desk Administrator - Fixed Term
Closing Date: 18/03/2008
A 6 month fixed term contract is available within the Information Systems department for a Service Desk Administrator (SDA) who will be responsible for the administration and operation of a high performing Service Desk function with the skills and talents to satisfy the challenges of a service and delivery focused organisation. This position is to cover for an SDA who is currently seconded into another role within ISD thus there is always the likelihood that the contract will be further extended as has been the case with similar SDA contracts in the past. A team player, committed to delivering excellent customer service, you will proactively seek out service improvements and work with your colleagues to ensure that the ISD service desk continues to deliver against service levels that exceed industry best in class. You will ideally come from a service desk background and have excellent client facing and customer focused skills. Applicants must have excellent problem solving and communication skills, be educated to degree level in an IT/Software/Computing related discipline or be able to demonstrate significant equivalent levels of technical knowledge through relevant previous work experiences backed up by possession of industry recognised IT certification. Please apply detailing appropriate experience and skills by CV ONLY. Please forward your CV by email to HRServiceCentre@northyorkshire.pnn.police.uk or by post to: HR Service Centre Police Headquarters Newby Wiske Hall Northallerton North Yorkshire DL7 9HA
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