Team Leader
Reference: 3670
Date Posted: 2 Apr 2008
Salary: £22,061 plus 20% rot. shift + 12% weekend working Allowance
Position Type: Permanent
Location: South East
Details:
Employer: Thames Valley Police
Reference:3670
Salary:£22,061 pa, plus 20% rotating shift and 12% weekend working allowances. Progression based on performance
Hours:Full-time although job share will be considered
Working pattern:Full Time, Permanent position.
Location:Windsor Police Enquiry Centre
Closing date:07/04/2008 17:00 PM
Have you got the potential to develop effective supervisory skills? Would you like the opportunity to develop your career and gain a management qualification? If the answer is yes then a team leader role in Windsor Police Enquiry Centre may be just what you are looking for.
You must be able to:
• Manage a team and maximise the potential of team members
• Communicate effectively
• Solve problems
• Encourage respect for others
• Plan to achieve desired results
• Manage change
• Foster a positive approach to customer service
You must have satisfactory attendance and no current disciplinary or other pending warnings.
Desirable skills and experience:
• Recent experience in a customer service role
• Recent experience as a police enquiry centre officer, communications assistant, switchboard operator or crime/help desk operator
• OCR Diploma/Certificate in Police Service Communications or be actively working towards achieving this qualification or an NVQ in customer service or equivalent.
• Experience in a supervisory role
• Management qualification
• Four GCSEs or equivalent, including English
• Tutoring experience
• Knowledge of Force policies, procedures and systems
You will work a rotating shift pattern basis working on average 37 hours paid per week throughout the 24 period – Monday to Sunday inclusive. You will be on a Prime Time contract. (Please see leaflet in application pack)
The position is also available on a Job share basis working an exact split of the fixed Team Leader shift pattern
For an application form and full job description, please email CR&EDpersonnel@thamesvalley.pnn.police.uk
or telephone the recruitment line on 01865 846406 quoting the reference.
We offer generous annual leave, optional contributory pension scheme, excellent welfare and support services, training and development opportunities.
