Station Duty Officer
Reference: 3653
Date Posted: 25 Mar 2008
Salary: £17,751
Position Type: Permanent
Location: Greater London
Details:
Reference:3653
Salary:£17,751 pa, plus 14% shift allowance, progression based on performance
Hours:37 hours per week
Working pattern:Full Time, Permanent position.
Location:Aylesbury
Closing date:Midday on 04 April
You will be the first point of contact with the public providing a consistently high quality customer focused service.
Your role will include the receiving and recording of crime complaints as the first stage of the investigation process. You will also receive and record all requests for police assistance. Providing timely advice to both internal and external customers is essential as is keeping supervisory officers informed and up to date. Maintaining the security of the front foyer is a key responsibility to include the issue and collection of visitor security passes.
You will have the ability to work quickly and accurately under pressure and have good problem solving skills. It is essential you have proven customer service skills, with a particular focus on engaging effectively with people in potentially confrontational encounters. A good general educational background is required as well as good keyboard skills and the ability to learn and use IT packages effectively in particular Microsoft Office.
For an application form and full job description, please email sharedservices@thamesvalley.pnn.police.uk or telephone the recruitment line on 01865 856383 quoting the reference.
We offer generous annual leave, optional contributory pension scheme, excellent welfare and support services, training and development opportunities.
