FRONT COUNTER CLERK / TYPIST
Reference: FCC/T
Date Posted: 2 Apr 2008
Salary: £4,478 p.a. rising by annual increments to £5,317
Position Type: Permanent
Location: West Midlands
Details:
FRONT COUNTER CLERK / TYPIST
BASED AT LEOMINSTER POLICE STATION
Starting Salary £4,478 p.a. rising by annual increments to £5,317 p.a. with an exceptional performance bar £5,434 p.a. subject to annual ratification, plus enhanced payment for weekend working, 12 Hours per week
Saturday and Sunday 09.00 – 13.00 hours and Monday 17.00 to 21.00 hours
A vacancy has arisen for a Front Counter Clerk / Typist to work at Leominster Police Station, Herefordshire Division. As a Front Counter Clerk / Typist you will provide a high quality reception service in line with Force Policy dealing with enquiries from visitors and members of the public, and providing resolution at the first point of contact.
It is essential for the successful candidate to have:-
•General education to GCSE level or equivalent
•Experience of working in a customer service environment
•Competent in using IT, including Microsoft Packages
•Proven ability to maintain a professional service to customers when under pressure
•Proven ability to gather information using appropriate questioning techniques
•Previous clerical experience in a busy environment
•Proven ability to communicate both verbally and in written form with a wide range of people
•Ability to maintain accurate records
Experience of working as part of a team would be beneficial.
For further details and an application form please send an A4 self-addressed envelope to the Personnel Department, West Mercia Constabulary, PO Box 48, Hereford, HR1 9DN. Completed application forms to be returned to the above address by Monday, 07 April 2008
