Call Taker - Full and Part-Time Positions - Nettleham
Reference: PJ-CT
Date Posted: 31 Jan 2008
Salary: £14,604
Position Type: Permanent
Location: East Midlands
Details:
Call Taker - Full and Part-Time Positions - Nettleham
Salary: starting at £14,604 plus Weekend Working Allowance of (£2,170.90) and Rotating Shift Allowance of (£2,920.80) pa (pro-rata for the part time positions)
For many, their first means of contact with Lincolnshire Police is by telephone, with the quality of that initial contact often dictating the caller’s overall impression of the police service.
Recognising the importance of this role, we are seeking dynamic and positive individuals for the post of Call taker to work in our busy Communications Centre.
If successful you will handle a variety of calls for service and assistance, including emergency response. It is essential that you have excellent communication skills and the ability to deal with distressed or confrontational callers whilst remaining calm and professional at all times. During the handling of the calls you will input information directly, onto an incident logging system, working within the remit of local policies and national legislation so good IT/keyboard skills are essential.
The role is demanding, but for those who have the requisite skills, is one that can provide a great deal of job satisfaction.
The role covers the equivalent of 37 hours per week, and you will participate in a 24-hour shift system covering 365 days a year. Both full and part time roles are available. Part time hours are 20 hours per week between the hours of 1600 and 2200.
Training commences: 2nd June 2008
Closing Date: midday 11 February 2008
Interviews to be held: week commencing 10 March 2008
To download an application pack please click here
or contact the Recruitment Team on 01522 558235.
